Etiquette & FAQs

Tennis Etiquette

    • Members and registered guests welcome
      • Please check the tennis membership page or the office for details
    • All participants MUST read the Tennis Covid-19 Policy prior to your first court use
    • Proper tennis attire only – Shirts required, no cut offs please
    • Membership cards will be electronic this year due to COVID-19 restrictions
    • Courts are reserved via our online booking system, Skedda
      • Members will receive access upon receipt of payment
      • Punch pass and drop-in members must call or stop by the office to book
    • Please cancel any bookings you do not intend to use so that others can book that time
      • This includes cancellations due to poor weather
      • Please do not no-show your booking – call the office ASAP if you need to cancel
    • Please limit play to the duration of your booking
    • Sweep lines prior to play
    • Drag courts after play
    • Do not interrupt the play of others
    • Please do not leave garbage on courts
    • Respect others at all times – we reserve the right to remove disrespectful participants

    Ball Machine Policy

    Use of the Ball Machine is temporarily on hold due to COVID-19 related sanitary requirements, and as per Tennis Alberta’s Guidelines for Phase 1 Relaunch. We are continuously monitoring the situation and will resume normal operation of the ball machine as soon as it becomes possible.

    Frequently Asked Questions

     1. Why are there bad bounces?

    A: There is the possibility that the courts are not swept. To help fix this, ensure that your courts are swept free of debris before you play, and please sweep them after play. Staff are here to maintain courts, however, your help as members is greatly appreciated, especially during primetime hours. This also ties into question 2: moisture allows the courts to have a more consistent bounce.

     

    2. Why are the courts wet? Isn’t it better for them to be super dry?

    A: The courts are wet to ensure consistency of the clay; It helps keeps the bounces more regular and watering ensures that the clay does not fly away. Watering consistently also helps to facilitate movement such as sliding. If the courts are dry, divots and other issues such as “soft spots” arise creating uneven bounces and court surface. Dusty courts are also a slipping hazard as it is difficult to get footing. Wetter courts are much easier to move on comfortably.

     

    3. When do the courts get watered?

    A: The court watering times are 10:30 PM, 6:30 AM, 10:30 AM, and 2:30 PM.

     

    4. Why are there no windscreens?

    A: Due to rules and regulations within our agreement with the City Arts Centre, we are not allowed to have our courts obstructed from view.

     

    5. Why can’t we keep the lights on past 10:00 pm?

    A: We need to shut off the lights at 10:00 pm due to our community agreement.

     

    6. Why is there a volunteer deposit this year?

    A: We hope that many members will be able to volunteer to help us out during events and other functions. This will help us from raising membership prices, and creating a better social environment.

     

    7. Why are your group lessons on weekdays during prime-time?

    A: These are when lessons are the most popular and are most easily accessible for the greatest amount of people. If you would like to join in on the fun, please talk to any of our staff and we will gladly give you information towards registering for group lessons.

    OFFICE HOURS

    Mon - Fri: 9 am - 10 pm

    Sat, Sun: 9 am - 8 pm

    CONTACT US
    Phone:  (780) 431-2085
    Email: garneau@garneau-tennis.com